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(Part -Time Job!) Get Paid $20 - $25 per Hour to Process Referrals from Home!

Virtual Patient Support Processor (Part-time)

Remote, United States

ABOUT THE ROLE Virtual Patient Support Processor Galileo is seeking a Part-Time Patient Support Associate to join our Virtual team. The Patient Support team is an integral part of ensuring our patients’ & care teams’ needs are met. Our ideal candidate is an extra clear communicator, master problem solver, and an organized administrative individual. In this role you will be able to work from home and choose your regular schedule!

Galileo is on a mission to improve the quality and affordability of health care for all—including complex and underserved populations. Our services are a full-spectrum range of 24/7 physical and digital touchpoints. Most importantly, we’re a trusted partner and advocate for patients, using innovative mobile technology and human-centered design.

Here’s what you’ll do:

  • Support providers and other Galileo team members as they provide direct patient care and service

  • Assist the patient and their care team by processing referrals and other insurance documents, routing documents, and collecting medical records. Other duties as assigned.

  • Notice even the small details and continually brainstorm solutions to improve our processes and each patient’s experience

Are you a people person who excels at making the complex simple and delights in problem solving? Do you consider yourself an organized task master? Do you have a heart of gold and feel that no task is too big or small in making someone’s day better?

We would love to hear from you if you have the following or equivalent experience:

  • Experience in the healthcare or insurance industry

  • Administrative experience including high volume support in an asynchronous environment

  • Experience working with doctors and medical offices

  • Can work at least 10 hours a week

Bonus Points if you:

  • Are bilingual (English/Spanish)

  • Have the ability to work autonomously

  • Have experience working directly with referrals and medical records

  • Have the ability to work 15-20 hours weekly

COMPENSATION RANGE: $20.00 - $25.00 per hour based upon prior experience, performance, and market dynamics

BENEFITS [non Clinician]

  • Medical / Dental / Vision insurance

  • Flexible Spending Account

  • Health Savings Account + match

  • Company paid STD/LTD, AD&D, and Life insurance

  • Paid Family Leave

  • 401K + match

  • Paid Time Off

HOW WE HIRE Galileo is committed to hiring the best talent from a range of backgrounds and experiences, - including but not limited to - gender, ethnic, political, economic, religious, sexual orientation, and other personality traits. We believe in a strong culture that fosters teamwork, excellence and sound decision-making -- one that is based on mutual respect and trust. We appreciate candidates who are open and honest about what they’re looking for so we can ensure it’s a fit on both sides.

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