Healthcare Data Entry Specialist
Locations: United States - Remote Time Type: Full time Posted on: Posted Today Job Requisition id: JR28856
Representing clients on a variety of projects via inbound/outbound telecommunication. This is your opportunity to join Ashfield, represent a top biotechnology company.
What’s in it for you?
Temporary Project with opportunity to interview with other teams internally
Generous performance-driven Incentive Compensation package
Competitive environment with company wide recognition, contests and coveted awards
Key Objectives: • Maintain excellent quality standards for all client programs; adhere to program guidelines. Accurately transcribe and data enter information required by individual programs and correctly capture in specific program databases. • Adhere to all company policies and Standard Operating Procedures. • Display flexibility within department to maximize utilization. • Exhibit highly effective transcription and data entry skills meeting or exceeding productivity expectations. • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA). • Manage day to day activities of patient and health care provider support requests and deliverables across multiple communication channels i.e. Fax, Chat, eMail, etc. • Perform intake of cases and capture all relevant information in the Case Management system • Ensure all support requested is captured within the Case Management system and routed to appropriate next step using decision tools and reference guides • Ensure timely and accurate processing of requests including reviewing source documentation • Escalate complex cases, when appropriate • Maintain excellent quality standards for all client programs; adhere to program requirements and guidelines. • Accurately transcribe and document information received via form into client databases Job Holder Specification: • High School Diploma required • Bachelor’s degree or equivalent work-related experience preferred. • Excellent verbal, written and listening communication skills. • Knowledge of reimbursement mechanisms for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes preferred. • Proficiency in reviewing intake documents thoroughly and entering information in database with little to no errors. • Proficiency with Word and Excel • Analytical thinking, problem solving and decision making. • Ability to multitask and manage multiple parallel projects with strong time management skills
** According to my research, this role gets paid an estimated: $29,000 - $40,000 a year. Questions about this info? Please feel free to verify this info by contacting the company directly or inquire during the interview phase.