(No Experience Needed!) Get Paid $4,000 - $5,508.33 per Month to Process Customer Orders from Home!
CUSTOMER OPERATIONS SPECIALIST - US REMOTE ELIGIBLE
OVERVIEW The Customer Operations Specialist manages select operational components of one or more General Mills customers, acting as the point of contact for all service matters related to the customer. The Customer Operations Specialist is responsible for three major facets of customer operational activity:
Order management
Service issue resolution
Supply Chain efficiencies
The Customer Operations Specialist role works closely with the General Mills Field Sales & Logistics teams, along with key customer contacts to ensure accuracy and ease of transactions, while continually improving process efficacy. KEY ACCOUNTABILITIES
Receive and process customer orders, ensuring that orders filed meet General Mills policies
Manage and resolve service issues; identify and deliver solutions that best meets both General Mills’ and the customer’s needs
Work closely with the Customer Operations & Field Sales team, Customer Shipping Facilities, and customer to execute merchandising events
Communicate with General Mills Field Sales and Trade teams to ensure accurate invoiced pricing
Identify and analyze business opportunities to maximize efficiencies and enhance General Mills’ relationship with the customer
MINIMUM QUALIFICATIONS
Bachelor’s degree
Strong communication skills
Highly self-motivated
Strategic problem-solving skills
Ability to think proactively and to make decisions independently
Ability to manage multiple responsibilities and demands in a fast-paced work environment
Strong teamwork skills including cross functional collaboration
Ability to develop and sustain long-term business relationships
PREFERRED QUALIFICATIONS
Ability to identify and execute process improvement opportunities
Proficient with Microsoft Office applications (Outlook, Excel, etc.); experience with SAP
ADDITIONAL CONSIDERATIONS
The preferred location for this role is Minneapolis, MN however remote work-at-home applications within the United States will be considered.
Relocation or international remote working arrangements (outside of the US) will not be considered.
Ideal candidates would be in role for 18 months
COMPANY OVERVIEW We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next. Salary Range The salary range for this position is $48000.00 - $66100.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifictions, etc. As such, pay for the succesful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.