(No Experience Needed! 🎉) Get Paid $21.63 per hour to Review Audio Files from Home!
Transcription Coordinator Fully Remote • Remote Worker - N/A
Description The Transcription Coordinator is responsible for monitoring the transcription email folder, fielding transcription-related phone calls, tracking in and prioritizing jobs, maintaining shared job calendars and spreadsheets, and communicating regularly with clients, reporters, and transcribers regarding audio/transcript statuses, orders, and requests. TRANSCRIPTION COORDINATOR ESSENTIAL FUNCTIONS:
Field all transcription-related emails and phone calls
Receive and track in audio and files from digital reporters
Monitor transcription job “bin” and prioritize jobs in order of due date
Communicate with digital reporters and transcribers regarding audio/transcript statuses
Maintain shared calendar with job due dates
Communicate with clients regarding transcript orders and requests
Coordinate deliverables with production department
Provide estimates for client-provided audio transcription requests
Guide clients through the client-provided audio transcription request process
Maintain shared lists/spreadsheets for job tracking purposes
Enter job notes in Reporter Base
Enter case/firm/contact notes in Reporter Base
Other duties as assigned
TRANSCRIPTION COORDINATOR LOCATION: Fully Remote TRANSCRIPTION COORDINATOR SHIFT: 8:00am - 4:00pm EST TRANSCRIPTION COORDINATOR COMPENSATION: $21.63 / hour Requirements Bachelor’s degree and/or experience in an office or customer-service setting preferred. Remote work experience preferred but not required. Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required.