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(Lemonade is Hiring AGAIN!) Get Paid $4,931.25 per Month to Enter Pet Record Data from Home!

Medical Record Review Specialist Remote | Insurance | Full-time

Not your everyday company

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross,, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more. Awarded ‘best workplace’ Best Workplace and Best-Led Company by Inc. Magazine High 4.4 rating on Glassdoor ⭐️ Our Founders listed among Glassdoor’s Top CEOs “World Changing” by Fast Company Recognized as a World Changing Idea by Fast Company Magazine Ranked #1 Home insurance in America Won best renters and homeowners insurance in America by US News, and others Best Pet Insurance in America Rated “Best Overall Pet Insurance” by Better Homes & Gardens Rated 4.9 ⭐ on the Apple App Store Among the highest rated apps of all time

What you’re applying for

We’re looking for detail driven individuals, who are proficient in data extraction and entry within our Underwriting team. You’ll use your impeccable attention to detail to extract abnormal physical exam findings from pet medical records to complete the underwriting process for new policies. This is an individual contributor role, executing medical record reviews independently amongst a larger team of Medical Record Review Specialists.

In this Role You’ll

  • Request & collect medical records from our Pet Parents and/or their pets veterinarian(s) directly to complete a 12-month look back in their history

  • Request, collect, analyze, and extract medical conditions via physical exam findings found in our pet’s medical records and communicate the results to our Pet Parents.

  • Analyze SOAP (Subjective, Objective, Assessment, and Plan) notes to extract any abnormal clinical findings and record your results in our underwriting system

  • Communicate via email; reminders for document collection, and final medical records review findings

What You’ll Need

  • 1+ years of experience working as a veterinary assistant or technician in a clinic environment

  • Understanding of veterinary medical terminology and medical conditions is required

  • Excellent typing and 10-key skills, 55+ WPM is a must

  • Delightful verbal, written, and interpersonal skills with outstanding attention to details

  • Ability to provide customer service via phone and email to internal and external professionals

  • Organized, self-motivated, hard-working problem solver who is able to work with minimal direction once key objectives are established

  • Computer skills competency, including Mac, and Google Suite

  • Ability to stand or sit while using a computer, keyboard and mouse for extended periods of time

  • Ability to adapt to workflow changes with ease and enthusiasm

Things to know…

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.

** According to Glassdoor, a Specialist at Lemonade makes approximately $59,175/year.

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