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Get Paid $4,566.42 per Month - Online Customer Support from Home!

Practice Success Specialist

Department:Inside Sales

Location: This is a fully remote opportunity.

With more than ten years as a leader in the veterinary services industry, Vetsource® provides innovative pharmacy, technology, and business services to the pet health industry and strives to be the most trusted advocate in a rapidly evolving world. With Mars Petcare, one of the world’s largest pet care providers, as its lead investor, Vetsource operates with an experienced and passionate management team to help drive the industry forward. Vetsource's solutions include prescription management, data and insights, and client engagement.

Love pets? Want to make an impact while being a part of a growing organization? Join the Vetsource Sales Team! In five years, Vetsource has grown by more than 50% and we’re not done yet! Join our team of bright and energetic people who want to help develop and deliver innovative pharmacy, technology, and business services to the pet health industry.

We welcome all applicants who qualify. While skills and experience matter, we love a good fit too! Did you know…

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. If you think you might be a good fit for a role but don't necessarily meet every single point on the job description, please still reach out. We'd love to learn more about you!

Practice Success Specialist The Practice Success Specialist is responsible for driving growth within Vetsource Partner Practices and advancing Vetsource initiatives. Comprehensive knowledge of the entire Vetsource solution and the ability to effectively communicate Vetsource’s offering to practices are critical to success. You will seek new opportunities within current accounts by contacting and nurturing relationships with veterinary practices in your territory. Identifying the needs of the practices we serve and positioning the Vetsource solution to help practices achieve our mutual goals will lead to a successful career at Vetsource. This is a fully remote position with a preference for being located in Oregon or Washington.


  • Advance initiatives within our current customer base of Veterinary hospitals. This includes:

  • Increased revenue generation for the practices and Vetsource.

  • Deep discovery, education, influence, and upselling.

  • Strategizing with the practices to help them overcome obstacles.

  • Foster relationships within your customer base by having consistent and recurring contact with a customer base via video conference, phone call, sales video, and email.

  • Maintain intimate knowledge of all Vetsource solutions and be able to effectively communicate their value proposition both verbally and in writing.

Experience and Qualifications:

  • A genuine passion for educating and connecting with others in a sales environment.

  • A proven ability to negotiate and close a sale.

  • Minimum of associate’s degree required. Experience in a related field may be considered in lieu of degree. Bachelor’s degree in Business or related field is preferred.

  • 2+ years experience in sales, account management, customer service, or other relatable experience.

  • Prior animal health experience preferred.

  • A good communicator with excellent listening skills.

  • Self-motivated with a strong desire to learn and grow.

  • Adaptable in a dynamic and changing environment.

  • Organized with strong time management skills and the ability to work independently.

ORGANIZATIONAL RESPONSIBILITY STATEMENT Vetsource employees are expected to support and model Vetsource’s Core Value Principles: Do the right thing every time; Treat others the way they want to be treated; Embrace Change; Be innovative; Get it done, and Enjoy the work! Employees will be held accountable for knowledge and the practical application of these principles.

At Vetsource, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We celebrate the differences that make us each unique just as much as we are driven by the things we have in common, and we work to create a supportive, inclusive, and welcoming environment in which all people can thrive.

Vetsource Total Rewards:

  • Competitive pay and benefits including medical, vision, dental, life, and pet insurance

  • A dog-friendly work environment

  • Paid parental leave

  • Flexible scheduling, including remote work where possible

  • Professional development opportunities

#LI-Remote | #LI-AT1 Vetsource is an equal opportunity employer that values diversity, equity, and an inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

** This role gets paid an estimated $54,797 a year.

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