Get Paid $980.77 - $1,365.38 per Week to Review Overdue Payments for InstaCart from Home!

We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
OVERVIEW
We are hiring a Collections Specialist on a contract basis. See details below
ABOUT THE JOB
Ability to manage a portfolio of 400 accounts
Research and resolve account discrepancies as needed with internal/external teams
End of month reporting
Maintain accurate records of customer communications (i.e. promise to pay, payment arrangements)
Identify and suggest process improvements
Proven track record of reducing DSO
Respond to customer inquiries in a timely manner
Provide collections team with weekly accounts update
Perform ad hoc duties as needed
ABOUT YOU
2+ years of B2B collections experience
Understanding of the quote-to-cash process
Experience with Purchase Order and Customer Payment Portals
Strong interpersonal and communication skills
Demonstrates initiative and proactive approach to resolving past due accounts
Detailed oriented with strong analytical & problem-solving skills
Moderate experience with Oracle is a plus
Able to effectively use Microsoft Office, GSuite, and various intercompany communication software
Effectively works solo and as a team
Intermediate Excel skills
Ability and willingness to handle multiple tasks under a tight deadline in a fast-paced and dynamic environment
#LI-Remote
Accommodations & Accessibility
At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.
** According to Glassdoor, this role gets paid an estimated $51K-$71K Per Year.