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Get Paid $5,916.67 - $7,583.33 Monthly to Prevent Spam on Pinterest.com | Now Hiring!


Program Manager, Partner Success Remote Regular Community Operations

About Pinterest: Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

The Business Integrity team at Pinterest reviews websites, users and content for policy compliance in an effort to complete our mission of ensuring trustworthy connections between Pinners, Businesses and Pinterest. We are looking for a team member that can help us support our internal Sales team with policy enforcement education and escalations support. You will provide policy education to prevent on-boarding problematic partners, support escalation channels, and build out an off-boarding process for partners that do not respond to our rehabilitation efforts.

What you’ll do:

  • Support internal partners via Policy education in an effort to prevent spam policy violations

  • Support day to day appeals for managed partners that receive content rejections, account strikes and suspensions

  • Scale an efficient and high quality program that minimizes friction for developers, advertisers, merchants and users

  • Project manage team initiatives to drive efficiency and quality.

  • Create and develop relationships with key XFN partners, including Policy, Sales

What we’re looking for:

  • Demonstrated program management experience, preferably in an operations or support capacity

  • A skilled relationship builder who maintains collaborative partnerships within your team and relevant XFN Partners across the company.

  • Customer focused individual that anticipates emerging trends

  • Someone that learns and inquires about changing priorities and seeks guidance on how to respond appropriately; remains focused and productive.

  • A strong communicator that can confidently present learnings and influence stakeholders using data-driven solutions.

  • Fluency in Portuguese; Fluency in Spanish; Fluency in Japanese a plus

  • Willingness to travel

Our Commitment to Diversity: At Pinterest, our mission is to bring everyone the inspiration to create a life they love—and that includes our employees. We’re taking on the most exciting challenges of our working lives, and we succeed with a team that represents an inclusive and diverse set of identities and backgrounds.


** According to my research, this role gets paid an estimated $71,000 - $91,000 a year. Question about this info? Please feel free to verify this information by contacting the company directly or asking during the interview.


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