Get Paid $5,833.33 - $6,666.67 per Month - Online Client Support from Home!

Lead Client Support Specialist Locations: US Remote Time type: Full time Posted on: Posted Today Job requisition id: R31769
S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility. Job Description: We are seeking a Lead Client Support Specialist who will be responsible for working closely with the regions’ account managers & director to support sales activities & execute on deliverables for respective automakers (OEMs) and national sales companies (NSCs). The ideal candidate is highly organized, detail oriented, results-driven, who is able to independently and actively manage new and existing business deliverables within set deadline dates, while juggling competing priorities and providing exceptional customer experience. The position will focus on implementation of new subscriptions, completion of ad-hoc projects, salesforce management, recall campaign execution, project management, legal/contractual paperwork, IT/data feeds, support renewal processes/RFPs, generate SOWs and will work closely with the account managers to support seamless execution of client deliverables. The right candidate understands S&P Global Mobility solutions and how they solve client problems, understands internal & external stakeholders to complete projects within tight deadlines, manages salesforce accurately to support accurate forecasting, and ensures gathering of business requirements to complete deliverables while supporting and completing monthly salesforce activity required for invoicing. General Job Duties: Develop and maintain a high level of understanding and knowledge of IHS Markit products and services offerings Experience/Qualifications: The succes