Get Paid $4,897.92 per Month to Review & Upload Customer Records from Home!
Electronic Medical Records (EMR) Specialist Locations: Remote, USA Time type: Full time Posted on: Posted Today Job requisition id: R230000001722
R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1 is publicly traded organization with employees throughout the US and international locations.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. The Electronic Medical Records (EMR) Specialist – Operations Support will be responsible for assisting physicians by pulling patient records from EMR systems. This person will be reviewing customer records and uploading those into a portal.
The successful candidate must have demonstrated a high degree of organization and detail orientation to ensure the correct demographic information is entered. This person will also act as a liaison with Case Managers to ensure cases are reviewed with specific turnaround guidelines. The Electronic Medical Records (EMR) – Operations Support will need to be detail oriented, technically savvy, and have the ability to understand medical records.
Responsibilities:
Maintain working EMR access for navigation and basic troubleshooting.
Accurate and thorough data entry meeting the productivity standards.
Consistent communication with physician teams regarding cases, case completion, and portal workflow.
Attach pertinent clinical information to portal cases and follow cases to completion within service level agreements.
Provide customer support and reach out to site managers for missing information.
Support physician needs which includes obtain additional documentation, help physicians find patients in the EMR, route cases to physicians, and troubleshoot any issues in portal.
Improved physician and team efficiency and increase customer services needs for physicians.
Metrics will include quality scores on cases, case completion within service level times, personal productivity, and R1 RCM Physician satisfaction.
Required Qualifications:
High School Diploma or GED
Experience within the healthcare field
Experience with electronic medical records applications
Must have knowledge of medical terminology and reviewing medical records
Must be technical savvy working with multiple systems at one time
Experience with accessing and maintaining portals
High degree of detail orientation
Strong customer services skills
Ability to work on variety of shifts
Must have strong verbal and written communication skills
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration, and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:
Comprehensive Medical, Dental, Vision & RX Coverage
Paid Time Off, Volunteer Time & Holidays
401K with Company Match
Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
Tuition Reimbursement
Parental Leave
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company provides a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. To learn more, visit: R1RCM.com Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:
Comprehensive Medical, Dental, Vision & RX Coverage
Paid Time Off, Volunteer Time & Holidays
401K with Company Match
Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
Tuition Reimbursement
Parental Leave
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
** According to Glassdoor, this role gets paid an estimated $58,775 a year.