Team Leader – Support
Description & Responsibilities Why Liberty Mutual? Liberty Mutual has an immediate opening for a Team Lead as part of our Medical Bill Review team. As a Team Leader in the Support Group, you will lead and direct two or more support employees by assigning work, monitoring progress and quality, and providing technical guidance. Additionally, you will coordinate the day-to-day activities and may perform many of the same duties as other employees in the unit/department. Responsibilities:
Conducts or assists with the planning, scheduling and review of workloads make adjustments when necessary to balance workloads and ensures compliance with quality, service and production standards.
Carries out a regular work assignment as part of unit/department and may fill in for others as necessary.
Supports the supervisor with objective setting, monitoring performance, and evaluating results provides positive reinforcement/recognition and makes or recommends corrective action.
Screens candidates for employment and makes recommendations to the front-line manager.
Coordinates training, provides guidance and updates employees in work group regarding changes to procedures, policies and/or systems.
Maintains department records, inventory reports, etc., and participates in various projects.
May assume the supervisors role in his/her absence.
Job Specifications: Reference: 2022-51067-2 Category: Claims Primary Location: Wausau, WI Wausau, WI Additional Locations: Remote Schedule: Full-Time Salary: USD-$46,501.00-–-$61,600.00-/-Year Education Level: Associate’s Degree Travel: As Needed