Leave Associate (Remote)
Job ID: 455241744
Shift: Day Job
Facility: UPMC Health Plan
Department: Leave Specialists
Location: Work From Home
Union Position: No
Salary Range: $18.78 to $31.22 / hour
Description The Associate Leave Specialist provides administrative and transactional support services for employees' leave of absence requests. Services include tracking and recording intermittent leave time used, identification of trending for the time used intermittently and the requests for recertification, and management of non-complex leaves such as maternity leaves. Preferences: Microsoft Office expertise, Strong communicator, Problem Solver, Decision Maker, Interpersonal Skills This role is work-from-home! Responsibilities:
Utilizes HR information system, payroll system, and web based vendor software as needed to input and update leave data and generate reports.
Communicates with the employee, manager and HR professionals regarding leave utilization and recertification of intermittent leave time.
Apply concepts and rules as mandated by guidelines for FMLA and other federally or state mandated or company specific leaves in coordination with customer policy.
Supports in-bound and outbound employee leave related calls.
Track employee absences as reported via web, fax, phone and e-mail. Monitors administration of real-time absence reporting and intermittent time tracking.
Develops recommendations to positively impact the efficiency and quality of service delivery.
High school graduate.
Minimum one year of Customer Service or general HR experience.
Ability to use and navigate web based software programs and Microsoft Office products [Outlook, Word, Excel etc].
Ability to communicate effectively both verbally and in writing.
Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran Total Rewards More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more. Our Values At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.