Moderation LEAD - Live Stream Service (2158) REMOTE - USA / CAREERS – SERVICES - MANAGEMENT / PART TIME
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Lead Moderation! Do you have a Lead Moderation background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects... then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon. ModSquad has partnered with a video live streaming service. Our mission is to provide moderation support for dedicated events, so event organizers can focus on their production and allow us to handle live chat moderation. The live events team is looking for a LEAD to join our team! Hourly Rate: Will be discussed during the interview phase. Language: English What We Are Looking For:
Expert level stream moderation experience required
Streaming experience is a huge bonus
Who You Are:
You LOVE livestreams and may even be a streamer yourself!
You are fluent in 1337 5p34k (leet speak, online jargon), memes and troll tactics, so that we can stop it in its tracks
You are very fluent in written English
You are lightning fast, able to catch offensive content in a flash and take action following client guidelines, which may change mid-stream
You are flexible, ready and available to take on short term platform moderation with 7-14 day’s notice, sometimes less, at all hours times of the day, any day of the week
You're proactive and driven to excellence, vigilant and detail oriented
You are able to provide advice and direction to Moderators if they are on shift with you
You're comfortable engaging the client's representatives in a calm, clear, professional manner - they'll never see you sweat!
***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview! Please note: A Chromebook is not sufficient for ModSquad projects. About ModSquad: ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ** According to Glassdoor, this position gets paid an estimated $34,387 a year which equates to the hourly rate stated in the title. Please feel free to verify your hourly rate as mentioned above during the interview phase (as this varies based