** Every great story has a new beginning.
We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery—and we're looking for people who will help us tell the widest range of stories to impact the world in the best possible ways. For now, you can continue to search and apply to WarnerMedia jobs on this site.
For Discovery jobs, you can visit https://jobs.discovery.com/.
Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. WBD is a premier global media and entertainment company offering audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. We’re home to the world’s best storytellers, creating world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.
WB Games is a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe.
Warner Bros. Games is looking for a Community Manager to join our Content Marketing team. Ideal candidates are passionate about modern communication styles and mediums, connecting the community through online engagement programs, and the ability to identify emerging community platforms. They should have excellent communication skills, a strong understanding of popular community platforms and moderation techniques, and the ability to quickly adapt to shifting priorities working with multiple teams and studios. An avid gamer a plus.
Monitor and moderate Discord channels for console titles and external community sites for our games such as Steam, reddit, etc.
Work with cross functional teams to ensure game updates (patches), brand, editorial, news, eSports news, and announcements are posted on time plus monitoring and reporting on feedback to stakeholders
Act as the community voice for Warner Bros. Games when posting patch notes or updates for our titles
Identify new potential community moderators and community ambassadors in verified channels
Create and manage a multi-tiered Ambassador program and Discord incentive programs to raise engagement and foster our verified Discord community
Assist in training studios on moderation process, volunteer moderator, and Ambassador programs, engagement incentive programs, and escalation process for future titles
Define best practices for studio streams – both owned and at events creating a “how-to” guide for setup
Identify and report on community sentiment using in-house tracking tools – working closely with platform representatives to ensure community channels are in top notch condition
Create and execute community centric programs that tie into greater social and brand marketing beats
Support multiple premium console and free-to-play titles.
A minimum of 4 years’ experience in gaming community management or forum management (AAA title management preferred)
Knowledge of brand communications, social, and gaming community ecosystems
Analytical skills tracking community metrics including sentiment
Interpersonal, oral, and written communication skills across multiple departments
Self-motivation and initiative; impeccable time management, organization, and prioritization
Experience with cross functional team coordination
The Nice to Haves
An avid gamer
Passion for and familiarity with brand communications and marketing is a plus
Exclusive WarnerMedia events and advance screenings
Paid time off every year to volunteer for eligible employees
Access to well-being tools, resources, and freebies
Access to in-house learning and development resources
Part of the WarnerMedia family of powerhouse brands
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you’re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at firstname.lastname@example.org.
** According to Glassdoor, the average WarnerMedia Social Media Manager earns an estimated $69,748 annually. This is the best research I was able to find on a role similar to this one, however if you have any more questions/concerns, please feel free to contact the company directly.