Order Processing Associate at Snappy
(based in) New York, New York
About: The Role Location: US remote Hours: 9am-6pm EST or CST is required. Due to Snappy employees being in Tel Aviv, London and across the US, we schedule all company-wide meetings and events in EST. We do our best to respect and accommodate your personal time, but please know that there will be company-wide meetings and events that will be held in EST.
Compensation: We feel passionately about transparency in compensation. Total compensation for this role is market competitive, including a salary range of $55,000-$60,000.
Snappy is looking for an Order Processing Associate to join our Swag team. The Ideal candidate is a detailed-oriented self-starter with an interest in branded merchandise, custom apparel, and swag. Core responsibilities include generating pricing estimates for customers, placing purchase orders with partners, and data entry in our software platforms.
At the heart of everything we do at Snappy is the gifting experience, delighting and connecting our gift recipients with the gift giver. The Swag team’s long term success will be built on our ability to expand Snappy’s core offering with branded items that enhance that experience in a meaningful way.
The Order Processing Associate will:
Support the Senior Program Manager in the full swag creation process
Generate, send, and monitor purchase orders for our swag partners
Coordinate the creation of graphic design assets for proposals and production
Diligently track inventory levels on a daily basis with our key partners, and update items in the catalog when out of stock
Effectively manage deadlines and timelines for all assigned projects
Work across multiple internal functions as an advocate for Swag, working on other Swag related projects as needed
Develop a keen eye for graphic design and what a well-designed piece of swag looks like
Look around corners for potential roadblocks, and proactively solve for them
Backed by 1-2 years of branded merchandise, swag, or promotional product experience
Comfortable with various software tools such as Airtable, Google Sheets, and JIRA
A fast learner and motivated self-starter
Proactive and willing to assume ownership over projects
Deadline driven and hyper aware that in-hands dates are mission critical in sourcing branded merchandise
Naturally curious, willing to learn and ask questions regularly to dive deep into how and why processes
Hyper focused on delivering results for our customers and gift recipients
Known for your laser-focused attention to detail and organizational prowess
If you share our values and enthusiasm for spreading the love of Gifting, we’d love to review your application. We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving. We are rooting for you, and hope you do consider applying.
About US: The Product: Snappy is an award-winning all-in-one gifting platform. We’re reinventing the way companies and individuals express appreciation by offering a fun and interactive digital experience that lets people choose a gift they actually love. We specialize in building recognition programs for all sorts of businesses - Zoom, Salesforce, Microsoft, Uber, Deloitte and over 2,000 more. We’re growing everyday - 149% YOY, if you want to get technical! At the same time, we’re building out exciting new verticals including Snappy Lite - our SMB offering, Snappy Personal - a B2C offering, and Snappy Swag that all helps to position us as the #1 gifting platform in the world!
The Company: Snappy is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of passion, humility, and endless positivity are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to tackle problems that drive our shared success, and we operate from a place of empathy and willingness, seeking to understand many points of view.
We care about the well-being of our team: We’ve seen firsthand that our experience boosts morale, improves performance, and (most importantly!) spreads joy so, of course, we practice what we preach! Here at Snappy, we believe wholeheartedly in building a culture of appreciation, dedication, and fun! We offer all sorts of benefits and perks to our employees including, but not limited to: Free healthcare depending on coverage level and plan selection (including free vision and dental on all plans), a generous 401k match, flexible PTO, paid family leave, snacks and lunches delivered straight to your home, Snappy Summer Fridays (which are enjoyed all year round!), and Snappy gifts galore!
Snappy’s DE&I Commitment: Snappy is committed to creating an authentically diverse & inclusive company with collective perspectives. Our goal is to serve the broad needs of our employees, partners, customers, and global communities. Snappy’s mission is to be a leader in the diversity, equity, and inclusion (DE&I) space. In order to accomplish this, we must ensure that everyone’s thoughts and opinions are valued, always. In practice, we build trust with one another by creating safe spaces for everyone to organically be themselves, encourage our teams to bring out the best in each other, engage in honest conversations, and work collaboratively to achieve our goals.
Snappy provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Other fun facts about Snappy:
Snappy, a corporate gift company used by 200+ large companies around the world, has gathered over 20,000 five-star employee reviews - an overwhelmingly positive response, as reported by Inc.com.
As of May 2021, Snappy had roughly 120 team members and have since more than doubled to 248 people across the globe. Snappy was honored to be named the fastest-growing company in New York City and, later in 2021, the 15th fast-growing company in all of America.
Snappy gift recipients keep 99.5 percent of the gifts they receive, and Snappy has helped more than 1,000 enterprise customers including Microsoft, Zoom, Adobe, Comcast, and Uber, send over a million gifts to employees and other stakeholders in the past six months!
Backed by elite investors GGV Capital, 83North, Saban Ventures, and Hearst Ventures, Snappy was named one of the top 250 Fintech Companies of 2021.
More than 14,000 trees have been planted as part of Snappy’s sustainability program and over 100 cause-driven businesses have been featured in Snappy collections to date.
In 2021 alone, Snappy volunteered over 300+ hours, donated over $70k to charities, and partnered with Make-A-Wish Foundation to help donate over $720k through gift collections.
Between January 1st, through December 31st, 2021, Snappy sent 2.21 million gifts which included the millionth gift since the company was founded in 2015!
Snappy CEO, Hani Goldstein, loves to give so much so that she founded a company to do just that. Check out Inc.com's Founder Profile of Hani for more!
From Snappy's New York headquarters to the Tel Aviv, and United Kingdom offices, you can find Snappy in the places where happiness works :)