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3 Chat Support Jobs Now Hiring! | Get Paid $2600 - $6250 Monthly


Happy job-seeking! Here are 3 chat support jobs that are hiring now. These jobs are ideal because they do not require talking over the phone and they pay well! Earn more money from home with one of these exciting new opportunities.



1. Customer Support Associate REMOTE / OPERATIONS – CUSTOMER SUPPORT / FULL TIME

APPLY FOR THIS JOB

We’re looking for a communicative, detail oriented, and proactive person to join Wethos as a full-time Customer Support Associate to fill the role long-term. You’ll be a key member of the Product Marketing team, which Customer Support sits within. Your role is instrumental to the success of our users on our platform. You’ll report into the Director of Product Marketing and provide world class customer support to our user base with your fellow support team members. This role presents a unique opportunity to be on the front lines with our users, help ideate on improvements to our support processes, and provide valuable insights back to our product team for use with product road-mapping and user research. This is a Tier 1 role with a salary range of $50K-$75K. Here is what you will do:

  • Become an expert on Wethos and champion of delivering the very best, most reliable customer support experience.

  • Be on the front lines with users, communicating with them over email, Intercom chat, Slack, and Google Hangouts/Zoom in a constantly changing environment.

  • Manage the flow of customer questions and engagements, providing prompt responses.

  • Collaborate with other support team members to troubleshoot and resolve cases. Escalating these cases to relevant product and engineering stakeholders when necessary.

  • Apply existing support and tracking processes while helping to improve the support processes as Wethos continues to scale.

  • Handle customer support reports relating to user problems, user account maintenance and data requests, logging bugs.

We are looking for someone with these kinds of experiences:

  • At least 3+ years of experience working in a customer-focused role at a tech startup, or similar organization

  • Strong desire and commitment to to helping others, engaging with people, and being the solution provider

  • Ability to adapt to an environment that changes constantly due to the scale and evolution of our growing SaaS tech platform

  • High-level of attention to detail with a knack for digging into matters to uncover ways to make processes more efficient

  • Effective communication with cross-functional teams with a variety of stakeholders who need transparency first, rather than people-pleasing

  • Experience with Intercom and Zendesk (or similar conversational relationship tools) a plus

  • Worked with a product or service that impacts the core values of its end users and improves society for the better

Members of identity groups who have been excluded in society for centuries tend to read a job description and not apply unless they believe that they fit 100% of the listed responsibilities. Do not allow such a thought to stop you from applying to this role. Black, Indigenous, and People of Color, LGBTQ2IA+, or any other historically excluded groups are encouraged to apply. Location: Wethos is a fully remote company in the United States and Canada. You should be remote within a time zone that is manageable for collaboration across CST and EST. Why Wethos? At Wethos, we work alongside people who put our users at the heart of every decision we make—diverse minds who celebrate new ideas, share our values, and the commitment we have for putting more money into the pockets of independents everywhere. We create an environment that gives our people space and freedom, where they can grow as leaders. You will explore new challenges, learning all you need to master your field, and even more about yourself. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We offer: A range of medical, dental, and vision insurance through Aetna (Wethos covers 50% of plan costs) Flexible paid time off and quarterly mental health days Parental leave A remote work stipend A retirement savings plan Equity in the company Annual company retreats


 

2. Spanish Bilingual Part-Time Math Tutor (Remote) at Paper (View all jobs)


USA

Driven by the mission to democratize education, Paper is the largest provider of educational support, supporting millions of students through partnerships with thousands of school districts. Paper helps deliver true educational equity through their category leading Educational Support System (ESS) that offers virtual access to 24/7 tutors and essay reviewers. Founded in 2014, Paper philosophically believes that all students should be given the tools and resources to reach their academic potential, independent of socio-economic status, geography, language or other barriers. We are headquartered in Montreal, Quebec with remote employees across the US and Canada. Paper is proud to have been named by GSV as one of the most transformational growth companies in digital learning.

Our tutors are subject matter experts who use the Socratic Method to engage with students and help them develop their skills by providing guidance and step-by-step support through our live, chat-based tutoring platform. We are seeking tutors who are comfortable with chat-based tutoring in English, as well as in Spanish.

You'll have the chance to hone your tutoring skills, all while making a meaningful difference in students' lives by helping them improve their academic, professional, and personal skills. There are tutors online around the clock in many different subjects, and as a Paper Tutor, you may receive students in any of the topics that you are proficient in (which you identify in your application). We boost the confidence of students who are ready to embrace technology to improve the quality of their academic journey. Our adaptable and creative team is driven to push the limits of every student’s potential, leveraging innovation and efficiency to secure immediate support. The stakes are high: When each student’s story changes from struggle to success, from self-doubt to self-worth, we win together.

Responsibilities:

  • Manage tutoring sessions with multiple students (simultaneously) in your area of expertise.

  • Conduct pedagogical assessments, and provide feedback to teachers and students.

  • Create an engaging learning environment, and enhance student confidence and interest in learning.

  • Contribute to the tutor team by offering your knowledge and support to peers.

  • Run multiple simultaneous individual tutoring sessions covering a variety of grade, ability levels, and subjects

  • Ability to sit and type at a computer for long periods of time

Heads up! Our tutors are required to provide a headshot during onboarding which will be uploaded to their tutoring profile.

Qualifications:

  • Bilingual (English + Spanish)

  • Tutoring experience 1+ year preferred

  • Experience working with children preferred

  • Undergraduate Degree (or in the process of completion) in relevant field

  • Passionate about learning and teaching

  • Ability to adapt to individual student needs and learning styles

  • Consistently available to work at least 10 hours per week. Shifts vary from 4-8 hours in length.

Job perks:

  • Work with a dynamic team that provides support whenever you get stuck

  • Work from the comfort of your home!

  • Flexible schedule based on your availability!

  • Opportunity for career development and advancement into management with a fast-growing company

  • A unique opportunity to make an impact by making education more equitable

Scheduling

  • Student demand fluctuates throughout the school year, peaking in the fall and dropping off during winter holidays and summer.

  • Part-time tutors may receive up to 30 hours of tutoring shifts per week

  • Our tutors work within blocks and you can select 1 per day to create your availability within

  • Block 1: 4am - 2pm EST

  • Block 2: 11am - 10pm EST

  • Block 3: 8pm - 6am EST


Our tutors start at $16/hour (adjustments for Emeryville, Sunnyvale, Mountain View and San Francisco, California, as well as Seattle, Washington). Wages are paid biweekly, direct deposit in your national currency.



 

3. Bilingual Haitian Creole - Math & Science Tutor (Remote)

at Paper (View all jobs)USA

Driven by the mission to democratize education, Paper is the largest provider of educational support, supporting millions of students through partnerships with thousands of school districts. Paper helps deliver true educational equity through their category leading Educational Support System (ESS) that offers virtual access to 24/7 tutors and essay reviewers. Founded in 2014, Paper philosophically believes that all students should be given the tools and resources to reach their academic potential, independent of socio-economic status, geography, language or other barriers. We are headquartered in Montreal, Quebec with remote employees across the US and Canada. Paper is proud to have been named by GSV as one of the most transformational growth companies in digital learning.

Our tutors are STEM experts who use the Socratic Method to engage with students and help them develop their skills by providing guidance and step-by-step support through our live, chat-based tutoring platform. We are seeking tutors who are comfortable with chat-based tutoring in English, as well as in Haitian Creole.

You'll have the chance to hone your tutoring skills, all while making a meaningful difference in students' lives by helping them improve their academic, professional, and personal skills. There are tutors online around the clock in many different subjects, and as a Paper Tutor, you may receive students in any of the topics that you are proficient in (which you identify in your application). When working in the Paper classroom, you may be working with several students at once. They could be working on different topics and may be working at different grade and ability levels!

Tutoring Responsibilities:

  • Manage tutoring sessions with multiple students (simultaneously) in your area of expertise.

  • Conduct pedagogical assessments, and provide feedback to teachers and students.

  • Create an engaging learning environment, and enhance student confidence and interest in learning.

  • Contribute to the tutor team by offering your knowledge and support to peers.

Qualifications:

  • Bilingual (English + Haitian Creole)

  • Availability to work 11am-6pm EST, between 12-30 hours per week

  • Tutoring experience 1+ year

  • Undergraduate Degree (or in the process of completion) in relevant field

  • Passionate about learning and teaching

  • Ability to adapt to individual student needs and learning styles

  • Ability to sit and type at a computer for long periods of time

Job perks:

  • Work with a dynamic team that provides support whenever you get stuck

  • Work from the comfort of your home!

  • Opportunity for career development and advancement into management with a fast-growing company

  • A unique opportunity to make an impact by making education more equitable

All of our tutors start at $16/hour (adjustments for Emeryville, Sunnyvale, Mountain View and San Francisco, California, as well as Seattle, Washington). Wages are paid biweekly, direct deposit in your national currency. At this time, we are only able to hire within certain locations in Canada and the United States.



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