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Sales Representative, Retail

Job ID: #

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.



US - Remote

Company Size:

Job Type:

Full Time



This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:

Care deeply about what you do and about making commerce better for everyone
Excel by seeking professional and personal hypergrowth
Keep up with an unrelenting pace (the week, not the quarter)
Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
Bring critical thought and opinion
Embrace differences and disagreement to get shit done and move forward
Work digital-first for your daily work

About the role
Although our roots are in e-commerce, we are working with many of the world’s most innovative brands on the renaissance of online and in-person commerce, powered by Shopify technology.Our growing sales teams work directly with notable brands and entrepreneurs to develop their commerce strategies — whether that is starting or expanding their e-commerce business or brick & mortar operations.

At Shopify there is a unique opportunity for high impact sales professionals to build a career with a company that will continually provide opportunities for growth.The Sales Representative works directly with brands to understand and develop their commerce strategies and how Shopify can help them meet their goals. Our goal is to accelerate their growth and help them overcome their current challenges. We are merchant obsessed and driven in our goal to make commerce better for everyone.

2-5 years of full sales cycle experience in a technology/software environment with high complexity
Ability to create and execute an outbound territory plan and prospecting strategy, including cold outreach
Proven history of acquiring net new customers
High energy and strong work ethic driving towards meeting or exceeding the teams and individual goals
The ability to work in a self-directed manner navigating through a fast-paced and ambiguous environment
A passion for talking to people, curiosity for understanding their unique business needs, and showing them how to 10X their business
Excellent relationship, communication, and influence skills
A love for trying new things, iterating, and then diving in again
A sense of adventure and an entrepreneurial spirit
Consultative and solutions-oriented mindset
Ability to learn and collaborate with a team remotely
A retail background is a bonus

You’ll be working on things like:

Understanding the unique business goals, needs, and pains of prospects, and helping them grow their business with Shopify products
Directing complex deals with multiple stakeholders through an entire sales cycle, from discovery through to contract negotiations
Uncovering new business opportunities
Effectively moving your way through the sales cycle managing your pipeline
Collaborating on projects within the team and region with other Shopify teams to deliver the highest level of merchant experience
Making the most of the opportunity to work at an amazing, innovative, and rapidly growing company; have an impact; be involved and do something incredible!

We know that applying to a new role takes a lot of work and we truly value your time.Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

The shape of a Shopify career
Ben joined Shopify as a frontline Support Advisor with no background in programming or computer science. He’s now a Director of Engineering. Spanning 10 jobs on 7 teams in 9 years, Ben’s Shopify career path has twisted and turned as he’s worked relentlessly to pursue a career as an engineer and adapted to the pace of change—all fuelled by personal and professional hypergrowth.

Our mission as a company is to spread entrepreneurship and help individuals become their own bosses and take control over their lives. I truly believe this mission and value in extreme personal growth and development extends to what’s expected as a Shopifolk. Shopify doesn’t like to tell people what to do. Not only is your career in your own hands, a lot of your day-to-day is too, which can be jarring for many people. To thrive here, you need to be someone who’s willing to take big bets on yourself and figure things out on your own.


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