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Client Services

Retirement Plan Specialist

Job ID: #

Are you excited by the thought of helping entrepreneurs across the country realize their dreams of building their own company? We have a bold vision of increasing the number of people who succeed in small business. To date, our team has put $5B of funding to use, helping launch over 20,000 businesses and creating nearly 100,000 jobs to the economy. We’re doing this by delivering innovative funding solutions and building the latest technology to help entrepreneurs across the country start and grow their small businesses. Our purpose goes beyond supporting entrepreneurs – we want our employees to feel as empowered as our entrepreneurs to make an impact on our clients and their careers.



US - Remote

Company Size:

Job Type:

Full Time


No Experience Needed



Passion: You champion our mission and think like an entrepreneur.

Adaptability: Change isn’t scary. You embrace opportunities to adapt and bring others along.

Connection: Connection is important. You lift others up because when they grow you grow.

Excellence: You thrive outside of your comfort zone. You jump at the chance to make things better and have insatiable curiosity.

Diversity: You encourage diversity, equity and inclusion. You help empower our community and foster an environment that encourages different perspectives and values each team member’s individual experiences.

The Role

This position is the first step down the path of learning the full process of what it takes to administer, test and report on 401(k) plans. Through accelerated learning, in-depth training and practical experience, the Retirement Plan Specialist will quickly grow from document review to administering basic plans. You’ll review documents submitted by our clients, proactively keep clients updated on progress and help client understand the year end reporting documents necessary to complete government filings, including the annual 5500 return.

Essential Functions

  • Work with clients to obtain necessary information to prepare the annual reporting

  • Review documents submitted by clients for completeness and accuracy

  • Reconcile plans with only rollovers and plan stock using Excel and administration software

  • Utilize administration software to complete 401(k) testing and reporting

  • Make outgoing reminder calls and send emails to clients during the plan year reporting process

  • Prepare required 401(k) plan government filings, including the IRS Form 5500, using filing software

  • Educate clients regarding the administration of their 401(k) plan

Additional Functions

  • Share knowledge and explain complex topics simply

  • Training on concepts for a Retirement Plan Administrator I

  • Performs other duties as required


  • Must be 18 years of age

  • Associate’s or Bachelor’s degree in a related field (business, finance, etc.) preferred or equivalent work experience

  • Excellent verbal and written communication skills

  • Meticulous attention to detail and proactive approach to problem solving

  • Skills in customer service, organization, and collaboration

  • Adequate math and analytical skills

  • Proficiency in using Microsoft Excel, Word, and Outlook

  • Basic knowledge of 401(K) plan structure, ROBS, and IRS/DOL Regulations is preferred

  • Ability to work in an autonomous environment where you can be a self-directed worker

  • Ability to create an inclusive workplace where everyone feels a sense of belonging by empowering all our employees to speak up, ask questions, and been seen.

Other Requirements

  • Must pass a background check

  • Must meet work from home requirements to qualify

  • Complete continuing education based upon current certifications

For this position there are minimum work from home requirements that must be met in order to perform the essential functions in a remote work from home (WFH) environment. These include 1) a space to work out of (i.e., home office) and 2) High speed internet.


  • Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people

  • When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. In just six months of 2021, we have already promoted 28% of our organization!

  • Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, and paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays.

  • Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment.

  • Awesome Culture: Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events.

  • Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.

This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA

The wage for this position is $21.63 an hour or $45,000 per year


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