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Operations Administrator

Job ID: #

The Operations Administrator will be responsible for supporting the administrative work of our Complex Chart Validation (CCV) area to ensure that all processes are adhered to, metrics are met or exceeded and documentation is created and maintained with high attention to quality and detail. This role will work with a team of other administrative staff and is expected to work Monday-Friday (day time schedule).



US - Remote

Company Size:

Job Type:

Full Time


No Experience Needed



  • Administrative tasks (examples):Claim assignment (working in Cotiviti and client systems to assign claims, daily, to the Cotiviti auditors.  Additionally moving claims through various stages.)
    Construction and organization of large presentations.
    Management of corporate memberships.

  • Reporting and Tracking

  • Image Downloading/Uploading

  • Coding Department Support TasksSupply partner maintenance
    Image reduction
    Image re-order support

  • Clinical Validation Support TasksHEDIS administrative tasks
    Clinical Validation administrative tasks
    Client support

  • Clinical Validation Support TasksTriage client communication
    Chart prep
    Work assignment

  • Other duties as assigned


  • Consistent and effective critical thinking skills required.

  • Strict attention to detail in actions and documentation.

  • Strong organizational skills (including a commitment to thorough documentation of results).

  • Strong written and verbal communication skills in person as well as with remote and international resources.

  • Professional demeanor with ability to use appropriate language, tone, style and structure in oral and written communications.

  • Positive and helpful demeanor in interactions with all internal/external stakeholders.

  • Active listening skills.

  • Highly skilled at handling multiple tasks simultaneously, prioritizing and meeting deadlines. (this role has changing priorities throughout the day).

  • Ability to maintain strict confidentiality in all communications involving sensitive information and algorithms.

  • Must be driven and a self-starter.

  • Must be flexible and willing to adapt to an ever-changing environment.

  • Professional with the ability to properly handle confidential information.

  • Ability to work well independently and in a team environment.

  • Ability to handle multiple tasks, prioritize and meet deadlines.

  • Ability to work within a matrix organization.

  • Exhibits behaviors consistent with Cotiviti Values.

Minimum Qualifications:

  • High School Diploma or equivalent required; Associate's or Bachelor’s Degree preferred.

  • Healthcare Systems and Operations experience preferred.

  • Works with a sense of urgency; ability to switch gears and change focus.

  • Must possess intermediate skills with MS Excel and be proficient with Microsoft Office Suite (Word, Outlook, Visio, PowerPoint).

  • Excellent written and verbal communication skills.

Job Demands

  • This is a work-at-home position, with the option to work at one of our offices once normal social engagement practices resume.

  • Access to high-speed internet is required (all other equipment will be provided).

  • Must be able to sit and use a computer keyboard for extended periods of time.

  • Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones.

  • After hours and/or weekend work required where necessary for major deliverables/deadlines (not consistent).

  • Required hours Monday - time schedule.

Base compensation ranges from $17.80 Hr. to $25.00 Hr. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(K) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our careers page.

Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.

Pay Transparency Nondiscrimination Provision
Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)


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