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Marketing & Communication

Merchandising Associate (Kids)

Job ID: #

At Zappos, we look for people who will show up as their whole self because we value diversity and inclusion, as well as people who enjoy fun and maybe even a little weirdness. So be sure to check on whether you’re aligned with our company values and culture. If you think you can see yourself delivering WOW as a member of the Zappos family, then check out the job description below!



US - Remote

Company Size:

Job Type:

Full Time



Company Culture is at Our Core

Our 10 Core Values are more than just words, they're a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run. 
Do our values speak to you?

1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble

Company Perks: Quick Reference

  • Zappos pays 100% of every employee’s medical, dental, and vision benefits.

  • Zappos pays 100% of 12 therapy, mental health, or coaching session annually.

  • A multitude of benefits and incentives to stay mentally and physically healthy and fit.

  • Meaningful assistance programs like professional development, mentoring, and 401k with employer contribution.

  • Paid time off for life, vacations, staycations, and rest.

  • A generous Zapponian discount program.

  • Make an impact through volunteer adventures and other community programs.

  • Want to have some fun, too? Yes, please! Enjoy team building, family spirit, and plenty of room to recharge!

Zapponian [noun| employee of Zappos]. You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver mind-boggling results.

Bold [adjective| not afraid of anything]. A role at Zappos is an opportunity to be a part of something different. To go bold. We’re a company that isn’t afraid to take risks and question the status quo. Oh yeah, we like to have fun too.

Perks [noun| the good stuff you get for working hard]. Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free. Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% discount.

1990s [noun| a decade we love, but no longer live in]. Old school cover letters are so 1990. Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for Zappos and the work you’d be doing! Videos are not required, but if you create it, we’ll watch it.

Scout [noun| you're a recruiter, too]. As a Zapponian, we’ll ask that you always keep your eye out for great talent to join our family. Consider yourself an extension of the recruiting team, scouting for the best people to grow our company.


The Merchandising Associate is responsible for completing daily Merchandising tasks and learning merchandising systems, buying concepts, and vendor expectations needed to be a successful merchant. The Merchandising Associate will also begin to be exposed to sales plans, report generation, order creations, and the buying decision-making process after spending some time in the position.


  • Learning the more advanced Merchandising systems and gain an understanding of complex buying concepts by being exposed to sales plans and report running and analysis.

  • Pre Market Reports – running and organizing for market and vendor meetings.

  • Learning and understanding common retail math terminology.

  • Learning key components of a supply chain (e.g., inflows, outflows, etc.).

  • Supporting various tasks and processes of NIS ticket submission, order entry, Vendor Imagery submission, communicating Price Setting needs, and MAP tool submissions.

  • Supporting a positive impact on customer experience through continuous monitoring of and competitor sites through the lens of the customer.

  • Learning and using tools and reports to understand customer behavior.

  • Supporting communication needs for reshoots, classification, and taxonomy updates.

  • Learning the differences between merchandise produced for different segments: designer, ready-to-wear, and mass market.

  • Learning the different sources used to stay up to date on market trends and industry news such as: Market trade shows, trade publications, consumer media and market data from CMA.

  • Learning and understanding the "80/20 rule".

  • Learning the organization's standards for vendor/buyer interactions.

  • Learning the components and expectations of market trade shows and vendor appointments.

  • Learning the factors of developing professional collaborative relationships.

  • Supporting the needs and asks from Marketing department.


  • Bachelors degree in a related field of study.

  • At least two (2) years of experience in merchandising, buying, marketplace, planning, or other related field.

  • Knowledge of vendor/buyer ethical conduct.

  • Knowledge of situations that would constitute conflict of interests

  • Mutual respect, understanding, and trust.

  • Flexibility and adaptability.

  • Open and frequent communication.

  • Established informal relationships and communication links.

The base pay range for this position is $65,000 to $72,5000 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition, a full range of medical and other benefits is offered.

The Fine Print

The Zappos Family of Companies is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at or call us at 1.702.943.7777.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.


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